FAQ
Product & Quality
Are your shoes original?
Our shoes are OEM (Original Equipment Manufacturer) products, crafted with high-quality materials for durability and top performance. ⚽👟
Do you sell replica or fake shoes?
No, we do not sell low-quality replicas or fakes. Our shoes are OEM-made, ensuring top-notch quality at competitive prices. ✅
How do I choose the right size?
We recommend checking our size guide before placing your order. If unsure, feel free to contact us for assistance! 📏👟
Orders & Shipping
Which countries do you deliver to?
We currently ship to Pakistan 🇵🇰 and the UAE 🇦🇪 and will be expanding worldwide in 2025. 🌍🚀
When will I receive my order?
Orders are processed within 9 business days and delivered in 15 days on average (maximum 30 days). We strive for fast deliveries! 🚚📦
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS or Whatsapp. 📲✅
Payment & Returns
Do you offer Cash on Delivery (COD)?
No, we do not offer COD. All orders must be prepaid through our secure payment gateway. 💳🔒
What payment methods do you accept?
We accept credit/debit cards, bank transfers, and other secure online payment options. 💰✅
Can I return or exchange my order?
We only accept returns for defective or incorrect items. If you receive the wrong product, contact us within 7 days for a replacement. 🔄📩
General
Do you offer bulk discounts?
Yes! If you’re interested in bulk purchases, contact us for special pricing and deals. 📦⚡
How can I contact FlyCleats?
You can reach us via WhatsApp, email, or our website’s contact form. We’re happy to assist you! 📞💬https://flycleats.com/contact/